The information we collect
The only personal information we collect on our Website is the personal information that you choose to provide to us. This information may include:
your name and postal address
your email address
your contact telephone number
Although it is not compulsory for you to give your personal information to us, if you do not then we may not be able to provide you with the full range of services and products that our Website offers.
When you visit our Website, our Website may also automatically record your IP address and other information which is not personal information.
Our use of the information we collect
Where you have provided your personal information to us we may use this to:
verify your identity
administer your account generally
process and keep you updated with any order or enquiry submitted by you
keep you informed about any new products and services – unless you have opted-out of receiving such marketing information.
Where our Website has collected non-personal information on an automatic basis, we will use this information to administer the Website and collect demographic information for statistical purposes.
From time to time we may contact you about new products and services we are offering and we think may be of interest to you.
We may contact you by post, email, telephone and other forms of electronic communication.
If you do not want to receive any marketing messages then you can tell us at any time by emailing us at firstname.lastname@example.org
When you visit our Website we may store certain information on your computer in a file known as a cookie. A cookie file is a text-only file and is used so that we can remember who you are each time you visit our Website. This will enable us to provide you with, amongst other things:
a more enjoyable and customised service when you visit our Website; and
a better understanding of your preferences in respect of our Website.
Most internet browsers, for example Internet Explorer, will allow you to block and erase cookies. However, certain parts of our Website may not operate correctly and may not work correctly if you set your internet browser not to accept cookies.
For more information on cookies you can refer to your internet browser’s help menu.
We recognise that you will have concerns in respect of the security of your personal information and we have therefore implemented certain procedures in order to protect your personal information from unauthorised access and accidental loss and/or destruction.
However, you should be aware that communications over the Internet are not secure unless they have been encrypted. Such is the nature of the Internet, communications may route through a number of countries before being delivered. We cannot therefore accept any responsibility for any unauthorised access or loss and/or destruction to your personal information that is beyond our control.
Linking to other Websites
If you wish to contact us at any time with any enquiries relating to your personal information you can do so by sending an email to us at email@example.com.